Plumbing Distributors Inc.
Converts 47% of Customers to Electronic Adoption in Less Than
Three Months with Billtrust.
Billtrust's Invoice Central portal helps Plumbing Distributors Inc.
realize cost savings, increase electronic adoption and improve
Billtrust, the leader in Payment Cycle Management solutions,
announces a 47% increase in electronic adoption with client Plumbing
Distributors Inc. The outstanding implementation resulted in an
overall increase in electronic presentment and payment, enhanced
customer satisfaction, and overall cost savings.
Plumbing Distributors Inc. (PDI), a well-known distributor of
Kohler, Sterling, Rheem and Capital Lighting, completed all invoice
delivery in-house by printing invoices, stuffing envelopes, and
sending invoices through the U.S. Postal Service on a regular basis.
As customer demand for electronic invoicing grew and the company
continued to expand across the Atlanta metropolitan area, PDI needed
a way to consolidate and streamline all invoicing for Accounts
Receivable and PDI customers.
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When it came to choosing an
all in one invoice-to-cash solution, PDI was interested in
fusing all electronic invoicing and payment in a single
sign-on portal to streamline the ease of use for customers.
PDI chose to work with Billtrust because of the ability to
improve their current in-house invoice delivery method and
provide an online portal for customers to pay PDI as well as
With the help of Billtrust's eAdoption program, PDI
successfully executed a plan to help customers transition to
electronic invoicing. "The flexible service suite that
Billtrust provides helps us meet the needs of our
customers," said Megan Millard, Accounting Manager at PDI.
"The team at Billtrust is dedicated to working with us to
execute a plan to drive electronic adoption."
Leveraging Billtrust's Invoice Central, PDI increased
electronic adoption 47% in three months. Today, PDI's
eAdoption stands at 54% and continues to climb while PDI
realizes cost savings and increases in customer
"Our eAdoption team works with clients from the moment they
express interest in moving to electronic invoicing," says
Colleen Ciak, Director of eAdoption at Billtrust. "We listen
to our clients and form a call to action specifically
designed for that company. Transitioning to eAdoption is
exciting, and our team here at Billtrust helps clients enjoy
the process while simultaneously realizing results."
Read the full case study
here. To learn more about how your business can reduce
costs, increase electronic adoption, and enhance customer
About Billtrust: Billtrust is the premier provider of
Payment Cycle Management solutions, helping businesses
accelerate invoice-to-cash. By integrating the three key
areas of the payment cycle: invoice presentment, invoice
payment, and cash application, Billtrust is committed to
delivering a flexible solution to improve buyer satisfaction
and DSO. Billtrust's invoice-to-cash solution processes over
$250 billion in receivables for leading companies.
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